This Privacy Policy explains how Velocity Tint & Auto Glass collects, uses, stores, and protects your information when you visit our website, submit a form, request a quote, communicate with us, or opt in to receive SMS messages.

Website: https://velocitytintautoglass.site/offer
Phone: (321) 438-7241
Email: [email protected]

1. What Information Is Collected?

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Phone number
• Email address
• Vehicle details
• Service request information
• Appointment details
• Any other information you provide through forms, calls, emails, or text messages

We may also collect certain non-personal information automatically when you use our website, such as IP address, browser type, device type, pages visited, and general website usage data.

2. How User Data Is Used

We use the information we collect for business purposes such as:

• Responding to inquiries and quote requests
• Scheduling appointments and providing requested services
• Sending service updates, appointment reminders, and follow-ups
• Providing customer support
• Improving our website, services, and customer experience
• Sending marketing and promotional communications when consent has been provided
• Maintaining internal business records

3. SMS Opt-In Details

By submitting your phone number through our website forms, scheduling tools, chat widgets, or other contact methods, you may consent to receive SMS messages from Velocity Tint & Auto Glass. These messages may include appointment confirmations, reminders, service updates, follow-ups, and promotional offers where permitted.

SMS consent is not shared with third parties or affiliates for marketing purposes. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP. For help, reply HELP or contact us directly at (321) 438-7241 or [email protected].

4. Cookie & Tracking Practices

Our website may use cookies, pixels, and similar tracking technologies to improve user experience, analyze website traffic, and help us understand how visitors interact with our site.

These technologies may be used to:

• Remember user preferences
• Measure website performance
• Track form submissions and visitor behavior
• Support advertising and remarketing efforts

You may control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data Security and Handling

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

While no method of transmission over the internet or electronic storage is guaranteed to be 100% secure, we work to use commercially reasonable safeguards to protect the information we collect and maintain.

6. User Rights

You may request to review, update, correct, or delete your personal information that we have collected, subject to any legal or operational obligations we may have to retain certain records.

To make a request regarding your personal data, please contact us using the contact details listed below. We will make reasonable efforts to respond in a timely manner.

7. Mobile Info Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Third-Party Services

We may use third-party platforms and service providers to operate our website, manage communications, schedule appointments, or support marketing efforts. These providers may have access to information only as needed to perform services on our behalf and are expected to handle data appropriately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service offerings. Any updates will be posted on this page with the revised effective date.

10. Contact Information